This past week yelp changed a few things, they no longer filer reviews!
But before you get too excited, they now “Recommend” and “Highlight” reviews, while they have other “reviews currently not recommended.” But.. You can NOW click through to this reviews that are not currently recommended, without having to enter a captcha!
“Yahoooooo!… No Captcha!
Wait there’s more, the “NOT RECOMMENDED” reviews are now sorted from low to high stars… AND they have a new video!!!
Highlight reel from Yelp’s New Video
(hmmm…. EVERY review? But what about the businesses that trip a review filter that causes their reviews to pass a different standard…???)
Wow… Not sure where to go with this one since Nick B. in Austin is so obviously fake, yet he’s reviews only got filtered for a “Bridal Company”. Check out this thread to see how many Yelper’s agree that Nick’s review should be filtered >>> Austin Pest Control Reviews on Yelp
Yelp Testing Carousel Layout
Apparently I was one of the lucky 1% to see Yelp’s new layout. But I did find a way for you to see it yourself… CLICK HERE!
The page is wider. The font is larger. The “Competitor Companies” on the right are pushed further down. The reviewer images are bigger. They encourage users to add photos, for better or worse. What I surely don’t like is that they have distorted the video image by taking a landscape layout and squished it into a square. It would be ideal if I could select the image to show in the video box… even worse is this:
They have also eliminated a few options, like bookmarking and linking to a review. They moved the compliments, messages, and follows to the left and only visible upon scrolling over them.
I give the new design a 3 star rating… nothing to be too excited about, but not too bad either. Still don’t like the review filter even if Yelp has changed the name to “Not Recommended”. And I am still not happy about the number of fake reviewers that Yelp knowing permits to remain on their system. Yes… KNOWINGLY permit. I’ve reached out to the uppers at yelp and they have assured me that this user and others like him are being looked into. But they have been aware of him since I first reported it over 2 months ago. Here is Luther with Yelp responding…
@Thos003 No. It’s in the right hands at user ops though.
— Luther Lowe (@lutherlowe) November 13, 2013
If anyone wants the details on the fake review network that yelp isn’t doing anything about, ping me. I’ve got a pretty little spreadsheet I can share with you.